Frequently Asked Questions

We use only the finest organic fabrics, pure cotton or linen, primarily sourced from Europe and Asia. Every garment is consciously produced in small batches, with sustainability at the core of what we do.

To preserve the quality and longevity of your pieces, we recommend gentle machine washing in cold water and air drying. Avoid harsh detergents and high heat. Each item comes with specific care instructions.

We accept returns and exchanges within 14 days of purchase for unworn, unwashed items with original tags attached. Please contact our customer service team to initiate a return ( Hello@gingistore.com or Whatsapp 971 0585929572)

Yes! We ship to the UAE, GCC countries, and selected international destinations. Shipping costs and delivery times vary by location.

Please refer to our size guide on each product page. Our garments are designed with comfort in mind and include detailed measurements. If you need assistance, contact us.

Yes! Once your order ships, you'll receive a tracking number via email to monitor your delivery.

Yes! We offer same-day delivery for orders placed before 10 AM. Orders placed after 10 AM will be delivered the next business day.

Shipping within the GCC (Saudi Arabia, Kuwait, Bahrain, Oman, Qatar) typically takes 3-5 business days from dispatch. You'll receive tracking information once your order ships.