Privacy & Cookie Policy

This Privacy and Cookie Policy applies to information collected and processed via the GINGI website and associated customer service channels. We take your privacy very seriously and therefore want you to know how your data is collected, used, shared, and stored.

The Website is owned and operated by ALL GARARTI LABELS TEXTILE TRADING CO. L.L.C ("GINGI", "we", "us" or "our") in the United Arab Emirates. ALL GARARTI LABELS TEXTILE TRADING CO. L.L.C, a company registered in the United Arab Emirates. Our business address is at: The Binary by Omniyat, Business Bay, Dubai, United Arab Emirates.

By visiting the Website or supplying information through its associated customer service channels, you are consenting to the practices described in this Privacy and Cookie Policy and our Website Terms and Conditions. Please note that our Privacy & Cookie Policy is updated from time to time and that you will be bound by the most recent update of the policy appearing on our Website. It is therefore your responsibility to continue to check our Privacy and Cookie Policy for updates.

We (and our authorized service providers) collect information supplied by you via the Website, other websites operated by us, or any of our Website customer service channels including without limitation on the phone, via email, during Personal Shopping visits, or via our Live Chat feature (where available). We and such service providers also collect information when you visit our Website, other websites operated by us, or from third parties authorized to share your information with us. We and our authorized service providers may collect some of this information even if you are not a registered user or do not place an Order. This information may include:

• Contact and personal details such as name, delivery address, phone number, email address, billing and payment information, date of birth, gift recipient details, gender, nationality, and Personal Shopping preferences
• Website statistical information such as your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer's IP address and domain type, which pages you visited, search terms you entered, items you clicked on
• Transactional information such as Orders you placed, items you purchased, date and time of Order as well as Orders you decided not to complete or items you placed in your basket and discarded, preferences you have indicated to us, requested personalization of items
• Information from third parties such as couriers, payment providers
• Information you supply to us via online or offline surveys, competitions, or product registration
• Disclosure for a business purpose: shared with our processor Shopify, our payment gateway, and our shipping and fulfillment partners.

Please note that your full payment card details are captured only to process your transaction and are not stored, sold, or rented by us. Your full payment card details are not available to our staff. All card transactions are managed by trusted, certified, and legally authorized partners who are responsible for ensuring that your payment details remain secure during the payment process.

When you provide the information of a third party to us, you are confirming that you have their consent to do so.

Who May We Share Information With
We share your personal information with third parties who perform functions on our behalf and who also provide services to us, such as payment service providers, IT consultants carrying out testing and development work on our business technology systems and mailing houses. These third parties comply with similar and equally stringent undertakings of privacy and confidentiality.

We may share your information with any of the following:

• We use Shopify to power our online store. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify's data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• Service providers who perform services on our behalf, such as payment processing, information technology, Website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing, or any service required to process your Order. If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
• All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
• For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here.
• Other third parties in the event of any reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock (including in connection with any bankruptcy or similar proceedings).
• Law enforcement or other government agencies, in response to a verified request relating to a criminal investigation or alleged illegal activity or any other activity that may expose us, you, or any other user to legal liability.

We use the information we collect for the following purposes:

• To process your Orders: We use your information to process and fulfill your Orders, including processing payments, arranging for shipping, and providing you with invoices and/or Order confirmations.
• To communicate with you: We use your contact information to send you important information regarding your Order, such as Order confirmations, shipping updates, and delivery notifications. We may also use your contact information to respond to your inquiries and provide customer support.
• To improve our Website and services: We use information about how you use our Website to understand and analyze usage trends and preferences, to improve our Website, and to develop new products, services, features, and functionality.
• For marketing purposes: With your consent, we may use your information to send you promotional communications about our products, services, and special offers. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions in the emails we send you or by contacting us directly.
• To personalize your experience: We use information about your preferences and behavior to personalize your experience on our Website, such as by showing you content and product recommendations that are relevant to your interests.
• For security and fraud prevention: We use your information to detect, prevent, and respond to fraud, unauthorized transactions, claims, and other liabilities, and to manage risk exposure and protect against harm to the rights, property, or safety of our business, our users, and the general public.
• To comply with legal obligations: We may use your information to comply with applicable laws, regulations, legal processes, or governmental requests.

Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:

• Right to access: You have the right to request access to the personal information we hold about you.
• Right to rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to erasure: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
• Right to restrict processing: You have the right to request that we restrict the processing of your personal information in certain circumstances, such as when you contest the accuracy of the information.
• Right to data portability: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.
• Right to object: You have the right to object to the processing of your personal information in certain circumstances, such as when we are processing your information for direct marketing purposes.
• Right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable laws.

We use cookies and similar tracking technologies to collect information about your activity on our Website. A cookie is a small data file that is stored on your device. Cookies help us to improve our Website and to deliver a better and more personalized service.

Types of cookies we use:

• Essential cookies: These cookies are necessary for the Website to function properly and cannot be disabled in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Website. They help us to know which pages are the most and least popular and see how visitors move around the Website.
• Functional cookies: These cookies enable the Website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
• Targeting cookies: These cookies may be set through our Website by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other websites.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our Website may no longer be fully accessible.

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it against unauthorized or unlawful processing, accidental loss, destruction, or damage. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

We use industry-standard encryption technologies to protect sensitive information, such as payment card details, during transmission. We also restrict access to your personal information to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal information on our instructions and are subject to a duty of confidentiality.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our Website and updating the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our Website after any changes to this Privacy Policy will constitute your acceptance of such changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

ALL GARARTI LABELS TEXTILE TRADING CO. L.L.C (GINGI)
The Binary by Omniyat
Business Bay, Dubai
United Arab Emirates

Email: hello@gingistore.com
Phone: +971 0585919572

We will do our best to respond to your inquiry promptly and address any concerns you may have.